Domain Knowledge on Insurance for Testing :

This introduction to insurance is intended to provide you with a foundation of insurance policies and terms on several different levels. The lines of business that will be covered are Personal Auto, Personal Property, and Personal Liability. Each section will provide background information to ensure that each FNS representative has a basic understanding of the insurance fields. More importantly, it will allow a better understanding of why each question is being asked in a FNS loss and what information the claim adjusters need to process a claim in the most efficient manner possible. 


The Personal Auto section will provide a list of what types of claims will be covered along with the exclusions. Additionally, a full analysis of the personal auto policy will be outlined to aid your overall understanding of this common line of business .

This section will also highlight some differences between Personal Property and its counterpart, Commercial Property. More specifically, how Personal Property includes Liability within its ‘umbrella’ whereas Commercial Liability functions as a stand-alone policy. 


The insurance industry dates back as far as the Babylonians, as well as the Greeks and Romans at the close of the 13th century. From there, it was traced to the Middle Ages and to Lloyd’s Coffee house in London.